Every business struggles with negative online reviews and commentary. The source is often unhappy clients and customers, or business competitors. Other times, a business faces internal threats from disgruntled employees. Dealing with these unique scenarios requires focusing on minimizing the effect of the publication and resisting the urge to respond in a way that compounds the damage to your business’s reputation and management.

Cost: Early bird IL Chamber member: $120.00; Early bird non-IL Chamber member: $150.00

To register, click here!